Nonprofits: See Your Donations (and more!) on Impact Hub

Nonprofits can see online reports of donors and monthly checks, edit many parts of the database entry that's visible to donors, and download a donations widget to embed on their site.

How do I get an Impact Hub user account?
Impact Hub is where nonprofits can see donation data, customize their public profile page, and more. Request access to your nonprofit organization's Im...
Wed, 21 Mar, 2018 at 7:30 PM
Where do I log in to Impact Hub to see reports?
Click the purple "Sign In" button at the top right of any page on the main Pledgeling.com site, www.pledgeling.com. You can also bookmark http://w...
Wed, 20 Jun, 2018 at 3:18 PM
I'm having problems logging in to Impact Hub
The most common reasons for unsuccessful login attempts are: 1) You THINK you have an account, but you don't. This is exacerbated by two design iss...
Wed, 20 Jun, 2018 at 2:38 PM
I requested an Impact Hub password reset but I didn't get the email. Why?
IF you have an account registered with us, and request a password reset, the reset link should be sent to your email address within moments. HOWEVER … if yo...
Mon, 19 Mar, 2018 at 6:21 PM
I signed up, but didn't get the email with the verification link
The confirmation email that contains the verification code is automatically sent to the email address that you used on the sign up form. The code should be s...
Mon, 19 Mar, 2018 at 6:31 PM
"Email and password don't match" error
Receiving the error message "Email and password don't match?" It's likely you haven't registered your email address yet. Click ...
Wed, 21 Mar, 2018 at 4:30 PM
How do I change the logo or "hero image" on my profile page?
log into the "Impact Hub" go to the tab "Public Profile," and hover over the logo you'll see the option "Update Logo" ...
Mon, 19 Mar, 2018 at 6:40 PM
I can't get my social buttons (Facebook, Instagram, etc) to work
What you enter is different for each social service. Some require a URL, and some your user handle. To see which is which, look at the light grey example te...
Thu, 22 Mar, 2018 at 9:24 AM