Give & Grow FAQs

What fees are taken out of my Give & Grow donation?
This article applies to charitable donations via our Give & Grow product for Shopify merchants, and not to donations via Evite or our other discrete ...
Mon, 8 Aug, 2022 at 4:12 PM
The nonprofit I want to support isn't in your Give & Grow list. Now what?
Our database contains virtually all US 501c3 organizations in good standing with the IRS, as well as many international ones. If your search is not finding ...
Tue, 29 Sep, 2020 at 10:17 AM
Can I set up Give & Grow donations to non-US charitable organizations?
We work with several partners to enable donations to non-US charitable organizations. Any organization showing up in our database search results is eligible...
Tue, 2 Jan, 2024 at 11:21 AM
How do I add my nonprofit of choice?
To add your nonprofit of choice, open the Give & Grow app in your Shopify store, and click on "Settings." Click on the search bar in the &...
Tue, 25 Sep, 2018 at 5:06 PM
How often are donations processed and how are they paid out?
We track donations made via each store and charge the merchant's credit card on file when $50 in donations is accrued or 30 days has passed, whicheve...
Tue, 2 Jan, 2024 at 11:21 AM
Can I set up donations to non-US charitable organizations?
We work with several partners to enable donations to non-US charitable organizations. Any organization showing up in our database search results is eligible...
Tue, 2 Jan, 2024 at 11:22 AM
Anything else I should know?
There may be laws around giving back and cause marketing that are specific to your state (if your business is US-based), or country. We can not be your lawy...
Tue, 25 Sep, 2018 at 3:49 PM
How do I see pending donations that haven't been charged to my card yet?
In your Give & Grow screen, go to Reports and then Donations: The individual donations marked "pending" are the ones that have not be...
Mon, 8 Aug, 2022 at 9:52 AM
How should we communicate our impact?
Give & Grow by Pledgeling is the most trusted app to power donations for companies of all sizes. While it’s important to support causes that will connec...
Thu, 18 Feb, 2021 at 11:22 AM
Why did my donation history disappear?
There are two reasons why pending donations could disappear from your Give & Grow dashboard. if you uninstall the app, all pending donations are cance...
Thu, 13 Aug, 2020 at 4:23 PM