Donations by Pledge Zoom App

Why isn’t the nonprofit I want popping up?
Double check your spelling. You can also look them up by their tax identification number (EIN).  If it still isn’t working, please chat with our ...
Wed, 21 Jul, 2021 at 6:30 AM
Can I fundraise for more than one nonprofit?
Yes! We suggest no more than 10 in one fundraiser for simplification purposes. 
Wed, 21 Jul, 2021 at 6:30 AM
When will nonprofit(s) receive funds?
Most US nonprofits will receive funds within the first two weeks of the next month. For example, if your fundraiser was in July, the nonprofit would receive...
Wed, 21 Jul, 2021 at 10:03 AM
Why should I reward donors with a Virtual Background?
It’s fun and a great way to engage with your audience to see who donated & thank them in real-time  Enables Meeting Host to thank donors...
Wed, 21 Jul, 2021 at 6:30 AM
What if I don’t want to use the Virtual Background feature?
No problem! Using the Virtual Background feature is optional. When creating your fundraiser, click ‘Remove’. 
Wed, 21 Jul, 2021 at 6:30 AM
How do I set up the Virtual Background reward?
Choose a background by selecting ‘Choose from library’ or upload your own by selecting ‘Upload’  Click ‘Create’
Wed, 21 Jul, 2021 at 6:31 AM
How do I select a Virtual Background?
When building a fundraiser through the app, you have the option to select one of our precreated virtual backgrounds for your  donors or upload one ...
Wed, 21 Jul, 2021 at 6:31 AM
What do you recommend if I am uploading my own background?
When uploading your own, we recommend a 16:9 aspect ratio. An image of 1280x720 pixels or 1920x1080 pixels would work well and a file size no bigger than ...
Wed, 21 Jul, 2021 at 6:31 AM
What will meeting attendees see?
Click the ‘Donate’ button  Donors choose the amount of their donation.  Donors place their donation! After donating, d...
Wed, 21 Jul, 2021 at 6:31 AM
Why is my Virtual Background backwards?
Go to in the top left hand corner of your meeting & select ‘Preferences’.  Go to ‘Video’  Unclick ‘Mirror my vid...
Wed, 21 Jul, 2021 at 6:31 AM