If you’re seeing the following in your Zoom settings, you will need the owner of your Zoom account to allow for Zoom Apps to be installed. This is usually the case if you’re using a company or nonprofit Zoom account instead of your own personal Zoom account.
To check who the owner of your Zoom account is, go to Zoom preferences.
Select ‘General’, scroll to the bottom, & click ‘View More Settings’ underneath ‘Reaction Skin Tone’.
In the menu on the left hand side, click on ‘Account Profile’. There, you should see the owner of your Zoom account under ‘Account Owner’.
For more details, please visit here.