Credit Card Charges

How do I cancel my recurring (monthly) donation?
Find your receipt: Your most recent emailed receipt will include a "manage your subscription" link in the paragraph that begins "This is a mo...
Tue, 13 Oct, 2020 at 10:54 PM
Can my charitable donation be refunded?
Unfortunately, due to laws and regulations governing charitable contributions and our inability to recover funds already sent to recipient nonprofits, many ...
Tue, 13 Oct, 2020 at 10:54 PM
I don’t recognize this charge on my credit or debit card!
If you don't recognize a charge, search your email, including your spam or junk mail folder, for "Pledgeling” on or right after the date of the ch...
Tue, 13 Oct, 2020 at 10:54 PM
How do I change the credit card on my recurring (monthly) donation?
Find your receipt: Your most recent emailed receipt will include a "manage your subscription" link in the paragraph that begins "This is a mo...
Tue, 13 Oct, 2020 at 10:54 PM
How secure is my identity and card information?
Pledgeling itself does not capture, transmit, or store your credit card information – it is encrypted locally on your device and sent directly from there to...
Tue, 13 Oct, 2020 at 10:54 PM
Why did I get a refund from Pledgeling?
Reasons for refunds on both charitable donations include: Our payments processor flagged the contribution as suspicious. In order to avoid possible charg...
Tue, 13 Oct, 2020 at 10:54 PM