How do I create or add a Zoom meeting to my fundraiser?
While creating your fundraiser page, scroll down to “Option: Add Zoom.”
You can login to your Zoom account and add the fundraiser to an existing meeting or webinar, or create a new meeting or webinar.
Can I raise funds for anyone or am I limited to nonprofits?
Fundraisers are currently limited to nonprofit charitable organizations. We expect to roll out crowdfunding capabilities later this year. Stay tuned!
Can I raise money for charities on Zoom meetings and webinars?
Yes, you can add a fundraising component to any Zoom meeting, webinar or virtual event using the virtual donation overlay.
How do I display live donations during my virtual event?
Install the Pledgeling virtual donation overlay; instructions are accessible from the Impact Hub Fundraisers overview page. Select “Instructions” under the Virtual Donation Overlay column next to your fundraiser.
What version of Zoom do I need?
You must have Zoom Version 5.1.2 or higher to use the Donations by Pledgeling Zoom app.
Can I install the live donation plug-in on my iPad, or mobile device?
The Donations by Pledgeling virtual donation overlay is currently only available on desktop - Mac and Windows.
I submitted a help ticket. When will I hear back from your support team?
Our support team is available from 10am to 5:45pm Pacific time on business days and can be contacted via submitting a ticket or through chat, which is also available during those hours. If you submit a support ticket, our initial response should be within one business day.