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How do I get an email account verified if it's not linked to my nonprofit?

Last Updated: Jun 26, 2017 07:06PM PDT
If your email address doesn't match the domain of the organization for which you're requesting access – most often this is because you're using a Gmail, Yahoo, or similar email service – we need to take additional verification steps. We have to be sure we only provide access to legitimate representatives of each nonprofit, so please do one of the following to verify your connection:
  • point us to a page on the organization's official website showing the email address that should have access. For instance, if you're requesting access for venice-shelter@gmail.com, point us to where that address is shown on the site
  • reply to this email from an email address at the organization

  • have someone else with an organization email address send us an email, referencing this case, stating that it's OK to give access to your specific email address

  • if the organization has received a donations check from Pledgeling Foundation, reply to this email with a recent check number and amount
  • send us some other evidence that links your email address – not just your name – to the organization. This could be a bill or bank statement that shows both the organization name and your email address.

We're sorry for the hassle, and let us know you have other ways to verify your connection to the organization.

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