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What fees are taken from my donation?

Last Updated: Sep 27, 2017 05:27PM PDT
There may be deductions from the gross donation amount, depending on where the donation was made and the form of payment:

1) If the donation was via credit or debit card, processing fees in the amount of 2.9% + $.30 per transaction are deducted before we transfer funds to recipient nonprofits.

2) When the donation is made from a third party partner's site:
  • the donor may have the option to pay us a tip, which usually comes out the gross amount of the donation;
  • the donor may have the option to "cover our costs," which increases the amount of the charge; or
  • the partner may pay our processing costs.
Alternatively, when the donation is made from a nonprofit's site or platform, for instance via our "widget" or our text-to-donate service, they agree to pay a 3% processing fee. 

This charge pays for our technology costs, including contractor staff, infrastructure, customer support, office space, and more. 


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